Our Company:
Owned by a French company, our five star hotel is the best in Weifang; a flourishing industrial city of eight million inhabitants, situated in central Shandong. The city has a rich cultural history, particularly famous for its traditional handicrafts, kites and impressive scenery. The city attracts a large number of tourists every year, attracted by the striking historical sites such as the “Yangjiabu Folklore” Grand Park and the “Ten Tablets” Garden.
Our hotel is located in downtown Weifang where you can find lots of malls, buildings and even an Imax cinema nearby.
We are currently seeking 2 highly motivated, reliable and hardworking interns to join our team.
Responsibilities:
- Supervise the front office and handle all guests’ requests;
- Act as manager in the absence of the heads of departments;
- Cater for all guests’ requests, including those of VIPs, Club Members, regular guests, and groups.
- Help to maintain a good functional relationship between all departments;
- Assist in handling all reservations and only turn-away guests according to the hotel policies;
- Familiarise yourself with room prices, discounts, packages, facilities and events;
- Deal with guests’ complaints appropriately, ensuring that they don’t leave the hotel dissatisfied;
- Assist in department training and assessments.
Requirements:
- A high standard of English and French is required;
- Positive and forward thinking attitude;
- Excellent communication and leadership skills;
- Easy-going and able to adapt to situations.
Benefits:
- Plane tickets to and from your home country are included;
- Free accommodation and meals in the hotel are provided.
Start date: ASAP