About the Company:

Our 5 star hotel is located in the city of Qingdao; convenient for tourists and business travelers alike. We aim to make the travel experience, both for business or pleasure, relaxed and care-free. Our rooms and suites are modernly furnished, providing accommodation for all types of traveler who seek home comfort in a luxury hotel. The hotel is composed of 518 rooms, one 5000 seat assembly room, 28 restaurants, a shop, beauty salon, bar, night club and so on.

We are currently looking for 4 highly motivated and hardworking interns to join our team.


  • Responsible for
    • The front desk; carrying out general administration duties and assisting the duty manager as required;
    • Providing a friendly, welcoming and high-quality service for guests both over the phone and on their arrival at the hotel;
    • Dealing with all demands at the front desk;
    • Catering for all customers’ needs (depending on the services available in the hotel);
    • Carrying out all necessary procedures upon guests’ arrivals and departures. (Check-in/check-out);
    • Carry out the day-to-day administration of the front office, including answering the telephone, responding to emails and distributing post;
    • Answering guest queries, referring them to the appropriate contact where they can obtain further information if necessary;
    • Liaising with other departments regarding matters of security; housekeeping, engineering, accounting, food and beverage, etc;
    • Reporting any maintenance issues that require attention in the lobby to the Front Office Manager;
    • Escorting all guests to their allocated room, explaining all available hotel and room facilities;
    • Ensuring the delivery of the highest standards to guests at all times;
    • Ensuring a speedy resolution to any problems that may arise on shift;
    • Assisting with the duties of other departments if they are under staffed.


  • A high standard of English is required;
  • Currently enrolled at university or a recent graduate;
  • Passion for the hospitality industry and providing the highest level of customer service;
  • Detail-oriented and highly organised;
  • Professionally dressed and in the correct uniform at all times;
  • Excellent communication skills;
  • Staff are expected to work 5 days over a 7 day period, on a rotary basis.


  1. Daily complimentary breakfast and dinner buffet with non-alcoholic beverage in ADD and lunch in staff canteen.

2.Hotel room is provided with independent bathroom and WIFI, and provide 3 times room cleaning per week.

Laundry-Hotel provides staff uniform, and free laundry service only for uniforms.

  1. Free access to hotel fitness center and swimming pool.
  2. IHG Room Rate Benefit Program in all around the world.
  3. You will be entitled to five (5) working days of Annual Leave per annum. Annual Leave is accrued on a monthly basis and should be taken during the calendar year
  4. Return air-ticket from hometown to Qingdao will be covered only after you complete 6 months internship.
  5. 3000 RMB allowance per month.