This is a 5 stars hotel located in the city of Qingdao, convenient for tourists and business travelers either. It surrounds travelers with the conveniences that make business and leisure travel easy. The rooms and suites are furnished in ultra-modern style and provide lodging for business or leisure travelers who seek the comfort of home and the convenience of a luxury hotel. The hotel provides 518 rooms, a 5000 seats assembly room, 28 restaurants, a shop, a beauty salon, a bar, a night club and so on. This hotel offers high quality services to a wide range of customers.


  • Responsible for the reception desk, carrying out general administration duties and further assistances for the day-to-day running of the front office department
  • Provide a friendly welcome and high-quality service on phone and at the guests’ arrival at the hotel, deal with the demands on the front desk
  • Find suitable solutions to meet customers’ needs depending on the possibilities available at the hotel
  • Carry out all necessary operations when guests arrive and depart (check-in/ check-out)
  • Carry out the day-to-day administration of the front office, including answering telephones, emails, distribution of post.
  • Answer inquiries from guests, referring them to contact points at which they can obtain further information
  • Liaise with other departments regarding matters arising: e.g. security, housekeeping, engineering, accounting, F&B, etc
  • Report to Front Office Manager any maintenance that needs attention at the Lobby
  • Escort the guest to the room and explain all hotel and rooms’ facilities
  • Following through these maintenance issues when required
  • Insuring a speedy resolution to any problems that may arise on shift
  • Liaise with housekeeping regarding accommodation requirements
  • Assisting with the duties of other departments if limited staff


  • Strong English skills
  • Current university students or recent graduate
  • Passion for hospitality and customer service
  • Detail oriented and organized
  • Cultivated appearance and friendly attitude
  • Good communication skills
  • Work on a roster basis of 5 days but spread over a 7 day period

Benefits are two meals in hotel and bus allowance