Company
This hotel is the only terminal of airport shuttle bus in downtown, also close to the railway station. The hotel provides 265 rooms, meeting rooms, 2 restaurants, shop, beauty salon, bar, night club and so on. Open in 1989 and newly renovated in 2006, this hotel offers high quality services to a wide range of customers. This is a 5 stars hotel located in the heart of the city of Henan, convenient for tourists and business travelers alike. It surrounds travelers with the conveniences that make business and leisure travel easy. The rooms and suites are furnished in ultra-modern style and provide lodging for business or leisure travelers who seek the comfort of home and the convenience of a luxury hotel. The hotel also has one Chinese and two Western restaurants which are open for lunch buffet and dinner.
Requirements
- Fluent in English;
- Any extra language is a bonus and will be a plus;
- Ability to learn quick, analyze and interpret documents and policies;
- Self motivated, independent and able to take initiative;
- Ability to multi-task in a busy environment, ensure guest satisfaction and work as a team player;
- Service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
Tasks
- Provide information on hotel amenities;
- Promote a positive image of the hotel and ensure guest satisfaction;
- Improving sales and efficiency;
- Analyzing customer feedback and providing strategic direction to leadership based on the analysis;
- Providing leadership to a team of people to improve quality and customer loyalty.