需要人数Number of interns required for this vacancy: 4（前厅和餐饮各2人2 FOMT and 2F&BMT ）
FO Management Trainee 1. The daily work and SOP in guest service center, wake up, service for the guest provide order, online processing needs. 2. The daily work and SOP of the Vista Angel, welcome fruit for VIP guest Room arrangements in advance, VIP Room, check the daily provides guests with Show Room, focus on the experience of OTA, provides guests with tea. 3. The daily work of the Concierge, bell SOP, city information, for the guest room facilities, luggage service, car rental services. 4. The daily work of the front desk, reception of SOP, for guests with the check-in and check-out, member introduction, front desk up sell, children’s fund, GEI collection. The daily work of the executive lounge, lounge SOP, provide quick check-in and check-out for guests and provide breakfast and happy hour for VIP guests, provides guests with print, online, copy, fax and other business services, establish a good relationship with guests. 6. Guest service manager’s daily work, guest service manager of SOP, to deal with emergencies, daily handle guest complaints and make daily VIP reception work, establish a good guest relationship.
F&B Management Trainee 1. Supervise department standards and procedures manuals listed in the implementation of the specification. 2. Comply with the opening and closing procedures. 3. Comply with the rules of the check-out procedure. 4. Effective presentation is presented to the, to ensure that all employees understand the important guests, special events, daily specials, focus on promoting certain products, etc. 5. In and out more than 80% of the guests. 6. Motivation on-the-job employees provide excellent service for the guest. 7. Complete other work assigned by the leadership of the company.
Meal: Hotel will provide complimentary buffet in Cafe Vista, but MTs shall have at least five meals (lunch or dinner) in staff canteen weekly.
Accommodation: Hotel will provide complimentary hotel rooms to MTs, two persons will share one room, twice free cleaning service per week, hotel will not provide any guest supplies to their room.
Laundry: Uniform, there are extra five pieces free laundry service per week.
Health Club: MTs entitle to use hotel gym and swimming pool free, but must avoid the peak operation hours.
3000CNY per months
Starting ASAP 6-month internship
Send your English CV+ dates of internship to email@example.com